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  • How do I make a return?
  • How much does it cost to return?
  • Return Policy
  • Return - TheHORSElet
  • How do I file a complaint?
  • How does the guarantee apply?
  • I have received a damaged product
  • How do I make an exchange?
  • My package/products was damaged when received. What do I do?
  • Why does it cost money to return?
  • What happens if I don't collect my package?
  • I have bought a product from a retailer and want to exchange, raise a complaint or return. Can I do this through you?

Frequently asked questions

  • How do I make a return?
  • What are the shipping costs?
  • How much does it cost to return?
  • Return Policy
  • Do I have to pay customs and if so - how much?
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