Do I have to pay customs and if so - how much?

  • Answer: All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your PS of Sweden/TheHORSElet order and/or shipping total. PS of Sweden is not responsible for fees associated with imports. All fees must be paid by the parcel recipient. Orders shipped Delivered Duty Unpaid (DDU) and unclaimed or refused by customers will be destroyed by the carrier or sent back to us. PS of Sweden does not issue refunds as a result of unpaid DDU fees. Please note that uncollected packages will be charged at £35/€35/$35.

    The amount of the customs is determined by your order value, what the package contains and what country. This is something PS of Sweden has no control over.

    If you have questions about shipping to your country, please contact customer service. If you live in a country that is not a member of the EU you will be charged import fees from the supplier to receive your package.

    If your order value exceeds the import value, fees may apply.

    Australia - 1000.00 Australian Dollar 

    Canada - 20.00 Canadian Dollar

    China - 0.00 Yuan Renminbi 

    Hong Kong - 0.00 Hong Kong Dollar  

    Japan - 10000.00 Japanese Yen

    Korea, South - 150.00 US Dollar

    New Zealand - 1000.00 New Zealand Dollar 

    Norway - 350.00 Norwegian Kroner

    South Africa - 500.00 Rand 

    United Arab Emirates - 1000.00 UAE Dirham 

    United Kingdom - 135.00 British Pound

    United States  - 800.00 US Dollar

    Within the EU - no customs

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